Agent platforms
Retell AI
Connect the workspace that manages your Retell voice agents.
Before you start
Open API Keys in your Retell dashboard and obtain a key for the workspace containing your agents.
You’ll also need access to the Ollive account where you want to save this connection.
Connection fields
| Field | Requirement | What to enter |
|---|---|---|
| API key | Required | Your Retell workspace API key. An organization ID is not required. |
Connect Retell AI
Sign in to Ollive and open Integrations. Select Retell AI.
Give the connection a recognizable name, especially if you connect multiple accounts or projects.
Enter the credential fields listed above.
Choose Test connection. Resolve any error, then select Connect to save the connection.
Verify your setup
After connecting, refresh the connection’s assets and review the agents returned from your Retell workspace. Select the agents you want to bring into Ollive.
Troubleshooting
- Authentication failed: check the credential values, account or project, and whether the key has expired or been revoked.
- Access denied: confirm that the key has permission to access the provider data used by the connection.
- Could not reach provider: check any host or server URL you entered. For private instances, confirm network access with your team.
- Rate limited: wait before retrying the test.
Still stuck? Contact support with the provider name and error message. Keep API keys and secrets out of your message.